Done your way

Support Services

Have a problem with our technology, or need an answer to a data governance-related question? Our team of knowledgeable support professionals are standing by to help.

We offer two levels of customer support, to give you the information you need, when you need it.

Basic Support: Log and track product issues, identify and resolve product defects, and request feature enhancements.


Coaching Services: All the benefits of Basic Support plus direct access to experts who can advise and guide you in getting the most out of your tdglobal investment.

tdglobal customers get exclusive access to the tdglobal Community, an active online community and knowledge base. It’s supported by data governance experts, who can offer advice and assistance when you need it.


Join our collaborative community of data governance experts

When you join the tdglobal Community, you can:

Participate in peer-to-peer discussions

Search for leading practices

Join focused discussion groups that interest you

Share tips and tricks with community members

Read and engage in product Q&A forums

Learn about, organise, or attend live Meet-Ups in selected cities


Consulting (First consultation is on us)FREE

Get the Support you need, now!

Contact us today and get your first

Free Consultation

Call us for any query


South Africa | +27 11 804 3740

Singapore | +65 6 818 6025

Netherlands | +31 73 203 2704

or email us on