Support

Done your way

Get Exclusive Access to the tdglobal Community

Have a problem with our technology, or need an answer to a data governance-related question? Our team of knowledgeable support professionals are standing by to help.

We offer two levels of customer support, to give you the information you need, when you need it.

Basic Support: Log and track product issues, identify and resolve product defects, and request feature enhancements.

Coaching Services: All the benefits of Basic Support plus direct access to experts who can advise and guide you in getting the most out of your tdglobal investment.

tdglobal customers get exclusive access to the tdglobal Community, an active online community and knowledge base. It’s supported by data governance experts, who can offer advice and assistance when you need it.

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Benefits of joining the tdglobal Community

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Participate in peer-to-peer discussions
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Search for leading practices
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Join focused discussion groups that interest you
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Share tips and tricks with community members
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Read and engage in product Q&A forums
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Learn about, organise, or attend live Meet-Ups in selected cities

Log a Support Case with tdglobal

Tap on the Login Button below, to proceed to log a ticket.

Log a Support Case with SAP

Tap on the Login Button below, to proceed to log a ticket.

Contact us today and get your first

Free Consultation

Call us for any query

 

South Africa | +27 11 804 3740

Singapore | +65 6 818 6025

Netherlands | +31 73 203 2704

or email us on