Terms Portal

Please read the managed service agreement carefully as it contains important information regarding your legal rights, remedies and obligations.

Managed Service Agreements

If an End User is using the Managed Service then it is contracting with tdglobal and/or its subsidiaries, holding company or holding company’s subsidiaries (the “Managed Service Provider”).

The Managed Service Provider provides managed services, in the form of software and/or support and/or other services (collectively, the “Managed Services”) to End Users, which Managed Services are more fully described in the documents below and any other websites through which the Managed Service Provider makes the Managed Services available

By accepting the Managed Service Providers quote, proposal or order form for Managed Services, or by engaging with the Managed Service Provider for delivery of the Managed Services based on the quote, proposal or order form, the End User agrees to comply with and be legally bound by the terms and conditions of the Managed Service Agreement.

The terms and conditions contained in the Managed Service Agreement govern the End User’s use of the Managed Service and constitutes a binding legal agreement between the End User and the Managed Service Provider. If the End User does not agree to the terms and conditions contained in the Managed Service Agreement then the End User is not entitled to use the Managed Service.

Products Price List

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Download a full copy of the applicable Agreement, regulating delivery of your service, below. Should you have any questions don't hesitate to contact us.

Insight for SAP Sybase Managed Service Agreement

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Download a copy of the Trial Licence

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Insight for DB2 Managed Service Agreement

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Insight for Informix Managed Service Agreement

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Use Rights for Insight for SAP Sybase

Follow the link below

Insight for IBM
Managed Service Agreement

Follow the link below

DIAG
Managed Service Agreement

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Delphix
End User License Agreement for Government

Follow the link below

Delphix
End User License Agreement for Commercial

Follow the link below

Informatica License
and Services Agreement

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Services Terms and Conditions

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KINETICA
Managed Service Agreement

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Reseller Agreement
(tdglobal signs EULA with End User)

Follow the link below

Online Non-Disclosure Agreement

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Online Non-Disclosure
Agreement short form

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Online Non-Disclosure
Non-Circumvention Agreement

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Software AG - Cloud Services Agreement

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Software AG - Enterprise Active Cloud Support Agreement

Follow the link below

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